FAQ's
How do I set up my Lorex camera?
You can configure your Lorex camera setup in some easy steps. Turn on the camera and make sure it’s connected to a stable internet source. Download the Lorex Home or Lorex Cloud app according to your camera model. Create or log in to your Lorex account and choose Add Device. Scan the QR code on the camera or input the Device ID manually. Follow the instructions in the app to finish the setup and confirm that live viewing works.
How to connect lorex camera to Wi-Fi?
During the Lorex camera setup, make sure your Wi-Fi network is 2.4GHz because most Lorex cameras do not support 5GHz. Open the Lorex app and add your camera. When prompted, enter the correct Wi-Fi password. Keep the camera near the router while pairing. Once it is connected, move it to the desired location and test the connectivity.
What is the default IP address of Lorex camera?
Lorex cameras do not have a set default IP address. Your router automatically assigns the IP address using DHCP. You can find the camera’s IP address in your router’s list of connected devices. You can also see it using the Lorex software on a connected system. The IP address may change if the router restarts.
How to reset Wi-Fi lorex camera?
To reset your Lorex camera, locate the reset button. Press and hold it for about 10 to 15 seconds. The camera will restart. After resetting, you can reconfigure the camera with the network. You can use this step when you are changing networks or fixing connection problems.
What is the admin password for Lorex camera?
Lorex cameras do not have a universal default admin password. You can create the admin password during the initial setup. For older models, the password can be found on the product label or in the user manual that comes along with the device. If you forget the same or lose it, you will need to reset it. Make sure that you never share your admin password with anyone.
How do I find my camera IP address?
You can find the Lorex camera IP address in your router’s admin panel under connected devices. If you are using an NVR or DVR, the IP address may appear in the system network settings as well.
How to reconnect lorex camera to internet?
First, check that your internet connection is working properly. Restart your router and your Lorex camera. Next, open the Lorex app and make sure the camera shows as online. If it doesn’t, remove the device and add it again using the Lorex setup process. You might need to reset the Wi-Fi network and reconnect to one if the network has changed.
How do I reset my lorex admin password without password?
If you’ve forgotten your Lorex admin password, you will need to factory reset your camera. To do this, press and hold the reset button on the camera or recorder. Once the LED on the camera starts to flash, release the button and allow the process to complete. After the reset, set up the Lorex camera again.
What are common Lorex camera problems?
Common Lorex camera problems include cameras going offline, motion detection not working, and issues with app connectivity. Reasons for such issues can be weak Wi-Fi signals, outdated firmware, incorrect motion settings, etc. Most of these issues can be fixed with basic Lorex camera troubleshooting steps.
Does Lorex work without internet?
Yes, Lorex cameras can work without internet for local recording. External devices like the DVRs and NVRs will keep recording and save the footage to internal storage. However, remote viewing, notifications, and app access won’t work without internet. You need internet for firmware updates and cloud features.
Can I connect to a Lorex camera with my phone?
Yes, you can connect to a Lorex camera with your smartphone using the Lorex camera app. Download the app from the App Store or the Play Store. Open it, log in and add your device to the app. After connecting, you can view live footage, play back recordings, and manage settings easily. To access the live footage remotely, you will need an internet connection.
How do I login to my Lorex camera?
To log in, open the Lorex app and enter your registered email and password. If you want to access the local storage, you need your login information on the DVR or NVR system. If you are logging in through a browser, you can use the camera’s IP address. Always ensure that you are using the right app for your device. You can always reset your credentials if the login fails.
Can you use Lorex camera without NVR?
Yes, many Lorex Wi-Fi cameras can work without an NVR. These cameras save recordings to cloud storage or local SD cards, depending on the model. On the other hand, wired cameras typically need an NVR or DVR to operate efficiently. Standalone cameras are fully controlled through the Lorex app. Check your model specifications to confirm the compatibility.
What is the difference between Lorex DVR and NVR?
A Lorex DVR works with analog cameras and uses coaxial cables. An NVR works with IP cameras and connects using Ethernet cables. NVRs usually support higher resolution and more features. DVR systems are more traditional and less expensive. Your choice depends on the type of camera you have and your installation needs.
Is the Lorex app free?
Yes, the Lorex app is free to download and use. There are no monthly fees for basic features such as live viewing and motion alerts. Some models may offer optional cloud storage plans. The main features stay free without a subscription. The app is available on both Android and iOS.